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Services

What We Do

Fractional COO.

Our fractional COO service is designed to empower SMEs with the strategic oversight and operational efficiency needed for dynamic growth.

We bring a wealth of expertise in FMCG, retail, e-commerce, and logistics to identify and solve operational inefficiencies, boosting process efficiencies significantly.

Our approach is bespoke, focusing on not just identifying gaps but implementing robust, innovative solutions tailored to each business's unique needs. From overhauling supply chains to strategic planning and execution, we ensure your operations are streamlined and your strategic objectives are met with operational excellence at its core. 

Process Optimisation & Improvement.

The synergy of three critical elements - people, processes, and systems - is fundamental to any business’s success. We ensure all our work takes them into account

Processes

The Starting Point

Processes are the pivotal link between people and systems, we start by mapping and doing root cause analysis to determine the focus areas. This approach ensures a solid foundation for operational excellence.

People

The Execution Pillar

We place a strong emphasis on aligning individuals and teams, as they execute the processes. By fostering this alignment, we ensure that process changes are effective and lasting.

Systems

The Accelerator 

Systems come last in our strategy. After refining processes and roles, we identify systems that automate and elevate operations effectively and assist you in selecting and implementing these.

Strategy Creation & Facilitation.

We guide organisations through each phase of strategy development, from the initial conception of vision to the detailed execution plans. Our approach makes sure that your strategic goals are not just visionary, but also actionable and attainable. 

Vision First

A vision consists of three core elements. in the below order. We start by first reviewing or clearly defining these, as they guide everything else in your strategy.

Core Values
Purpose
Mission

Assessments

Assessing where your organisation is and what is happening around the organisation is crucial in ensuring we have the brutal facts at hand when determining the strategy.

SWOT
Market Mapping
Technology and innovation.

Execution

Strategy is easy, execution is hard. 
Once we have a 3-5 year and one-year strategy, we focus on what we need to do today, to achieve the goals we set.

OKRs
Meeting Rhythms
Accountabilities